Dr. Claudia Hamm

About me

Leadership for me is more than the application of methods or models. It manifests itself where responsibility is assumed, decisions are made and orientation is created, often under complex and contradictory conditions. In such situations, I support managers and management teams with clarity, an analytical view and a strength-oriented approach.

The focus of executive coaching and leadership development is on clarifying leadership, responsibility and decision-making processes. I understand coaching as well-founded and structured support for managers in complex organizational structures and contexts.

In leadership coaching, I use systemic perspectives, differentiated personality models and current leadership concepts in the sense of positive leadership as practical working tools. They serve to create orientation and support an authentic shaping of the leadership role in the interplay of person, role and organization. The aim is to achieve a resilient clarity that provides managers with security and orientation in their day-to-day management work .

My work in coaching and training managers and management teams focuses on leadership communication, conflict resolution and the development of effective management teams. I address tensions, differing interests and hidden dynamics in a targeted manner and work on them systematically using a variety of methods. This creates commitment, the ability to make decisions and sustainable cooperation. I always consider leadership in the context of organizational structures, cultures and decision-making logics.

My many years of experience as executive coachin leadership development and in various organizational contexts shapes a way of working that is clearly structured, analytically precise and practice-oriented. The PERMA-Lead® approach (Positive Leadership) provides a conceptually sound theoretical framework for strengthening motivation and commitment in a targeted manner.

coaching experience

• Leadership, role & leadership identity
  Clarification of roles, responsibilities and expectations in management roles; support the transition from employee to manager (Leadership Transition); Development and sharpening of an authentic, effective leadership identity ( leadership identity); Working with leadership in complex organizational and decision-making structures (Complexity management); Strengthening decision-making skills and responsible leadership ( decision making); Application of the PERMA-Lead® approach in coaching and leadership development (Positive Leadership); Support for intergenerational leadership situations ( Generational Leadership); Reflection and implementation of contemporary leadership concepts (New Leadership)
• Leadership, management & self-management
  Work with situational and value-oriented leadership behavior; Accompanying decision-making processes under uncertainty and complexity (VUCA / BANI); Development of effective delegation, prioritization and management skills; Promotion of motivation, performance and development of employeesConstructive handling of “mistakes”; Use of emotional and mental training for managers (including wingwave®); Strengthening self-management, resilience and personal effectiveness; Reflection on leadership attitudes in the context of mindful leadership; Dealing with stress levels and mental health in day-to-day management
• Communication & conflict management
  Development of clear, appreciative and effective leadership communication; support in professional discussion management (feedback, clarification and conflict discussions); Working with different personalities, interests and relationship dynamics; Understanding resistance; Analyzing real causes of conflict, escalation processes and solution options; Dealing with tensions in a constructive, solution- and resource-oriented way; Implementation of Conflict resolution and mediation in the organizational context; Strengthening negotiation and assertiveness skills (Negotiation skills); Sharpening of self-perception and perception of others (emotional intelligence)
• Team development & organization
  Analysis and processing of team dynamics, roles and responsibilities; Development of efficient and resilient teams; Implementation of team diagnostics and accompanied team development; Joint alignment of team and company goals; Work on corporate culture and practiced values; Designing effective collaboration in hybrid and virtual teams; Promotion of psychological safety as a leadership and team factor
• Management team development
  Clarification of roles, mandates and decision-making paths in management teams; Development of a common strategic direction and leadership attitude; Building trust and constructive cooperation within the management team; Dealing with tensions, power and interest dynamics; Strengthening the decision-making ability and assumption of responsibility in the management body; Implementation of Conflict resolution and mediation in management teams; Working with management team retrospectives and learning loops; Support for leadership and cultural change at management team level

Qualification

• Certified PERMA-Lead® Consultant – Positive Leadership
• Certified trainersfor thePERMA-Lead® ProfilerthePERMA®-360° Feedbackand thePERMA® Organizational Culture Analysis
• Systemic Business & Personal Coach (ECA & QSA)
• Certified Online Facilitator of LEGO® Serious Play®
• wingwave® Coach
• Design Thinking Coach
• Professional Scrum Master PSM 1
• Dr. rer. pol. – Doctorate (Chair of Economic and Social Pedagogy, University of Cologne)

• Co-founder of Coachingwerk
• Manager in educational institutions & private companies
• Lecturer in education & economics
• Reviewer in accreditation procedures for business and economics degree programmes
• Research assistant, team & project leader at research institutes & universities (Universities of Cologne & St. Gallen)