Dr. Claudia Hamm

About me

For me, Leadership is more than the application of methods or models. It manifests itself where responsibility is assumed, decisions are made and orientation is created – often under complex and contradictory conditions. In such situations, I support managers and management teams with clarity, an analytical view and a strength-oriented approach.

The focus of executive coaching and leadership development is on clarifying leadership, responsibility and decision-making processes. I understand coaching as well-founded and structured support for managers in complex organizational structures and contexts.

In leadership coaching, I use systemic perspectives, differentiated personality models and current leadership concepts in the sense of positive leadership as practical working tools. They serve to create orientation and support an authentic shaping of the leadership role in the interplay of person, role and organization. The aim is to achieve a resilient clarity that provides managers with security and orientation in their day-to-day management work.

My work in coaching and training managers and management teams focuses on leadership communication, conflict resolution and the development of effective management teams. I address tensions, differing interests and hidden dynamics in a targeted manner and work on them systematically using a variety of methods. This creates commitment, the ability to make decisions and sustainable cooperation. I always view Leadership in the context of organizational structures, cultures and decision-making logics.

My many years of experience as an executive coach, in leadership development and in various organizational contexts have shaped a way of working that is clearly structured, analytically precise and practice-oriented. The PERMA-Lead® approach (Positive Leadership) provides a conceptually sound theoretical framework for strengthening motivation and commitment in a targeted manner.

coaching experience

• Leadership, Role & Leadership Identity
  Clarification of role, responsibility and expectations in leadership roles; supporting the transition from employee to manager(Leadership Transition); developing and sharpening an authentic, effective leadershipidentity (Leadership Identity); working with leadership in complex organizational and decision-making structures(Complexity Management); Strengthening decision-making skills and responsible leadership(Decision Making); Applying the PERMA-Lead® approach in coaching and leadership development(Positive Leadership); Supporting intergenerational leadership situations(Generational Leadership); Reflecting on and implementing contemporary leadership concepts(New Leadership)
• Leadership, management & self-management
  Work with situational and value-oriented leadership behavior; support for decision-making processes under uncertainty and complexity(VUCA / BANI); development of effective delegation, prioritization and management skills; promotion of motivation, performance and development of employees; constructive handling of mistakes; use of emotion and mental training for managers (including wingwave®); strengthening self-management, resilience and personal effectiveness; reflection on leadership attitudes in the context of mindful leadership; dealing with stress and mental health in everyday management. including wingwave®); strengthening self-management, resilience and personal effectiveness; reflecting on leadership attitudes in the context of mindful leadership; dealing with stress and mental health in day-to-day management work
• Communication & conflict management
  Development of clear, appreciative and effective leadership communication; support for professional discussion management (feedback, clarification and conflict discussions); working with different personalities, interests and relationship dynamics; understanding resistance; Analysis of real conflict causes, escalation processes and solution options; constructive, solution- and resource-oriented handling of tensions; implementation of conflict clarification and mediation in an organizational context; strengthening negotiation and assertivenessskills; sharpening self-perception and perception of others(emotional intelligence)
• Team development & organization
  Analysis and processing of team dynamics, roles and responsibilities; development of high-performing and resilient teams; implementation of team diagnostics and accompanied team development; joint alignment of team and company goals; work on corporate culture and lived values; design of effective collaboration in hybrid and virtual teams; promotion of psychological safety as a leadership and team factor
• Leadership team development
  Clarification of roles, mandates and decision-making paths in leadership teams; development of a common strategic orientation and leadership attitude; building trust and constructive cooperation in the leadership circle; dealing with tensions, power and interest dynamics; strengthening decision-making ability and assumption of responsibility in the management body; conducting conflict clarification and mediation in leadership teams; working with leadership team retrospectives and learning loops; accompanying leadership and cultural change at leadership team level

Qualification

• Certified PERMA-Lead® Consultant – Positive Leadership
• Certified trainer for the PERMA-Lead® Profiler, the PERMA®-360° Feedback and the PERMA® Organizational Culture Analysis
• Systemic Business & Personal Coach (ECA & QSA)
• Certified Online Facilitator of LEGO® Serious Play®
• wingwave® Coach
• Design Thinking Coach
• Professional Scrum Master (PSM I)
• Dr. rer. pol. – Doctorate (Chair of Economic and Social Pedagogy, University of Cologne)

• Co-founder of Coachingwerk
• Manager in educational institutions & private companies
• Lecturer in education & economics
• Reviewer in accreditation procedures for business and economics degree programmes
• Research assistant, team & project leader at research institutes & universities (University of Cologne & University of St. Gallen)